KC Tool, which offers high quality German tools, was recently selected to join the Google Trusted Stores program.  To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service.

When visiting the KC Tool website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance.  KC Tool currently has a 100% rating for excellent service and 99% rating for on-time shipping.

“The Google Trusted Stores program is great because it facilitates more transparency between our customers and KC Tool.  The customer can have Google guarantee their purchase up to $1,000 and in exchange we get to show off our consistency and reliability; it’s a win-win situation,” said Derek Tran, Webmaster for KC Tool.

As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google.  Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with KC Tool and the customer to address the issue.  As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.

Google Trusted Stores is entirely free, both for shoppers and for online stores.  The program helps online stores like KC Tool attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.

KC Tool was started 2012 and is located in Olathe, KS (near Kansas City).  KC Tool is committed to delivering high quality German tools at competitive prices with excellent customer service.  With no order minimums and a variety of shipping options, KC Tool attracts both the individual buyer as well as the Fortunate 500 corporation.